Cruise Casino was found to have very poor player support and received a Low Ranking

2.1/5
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Casino Cruise

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UK Online Casinos List Player Reviews of Casino Cruise

Below you will find the casino reviews by players at UK Online Casinos list

No Title

February 6, 2021

If you are lucky enough to make a withdrawal don’t go back, they just take a proper hand out of you,

Avatar for David
David

No Title

February 6, 2021

Dint even want to give one star, my account got hacked and they wouldn’t do anything. Blamed me for apparently giving out my details which I did not. So somebody hot to spend my money and all they offered was to close my account. Customer services are rubbish. Do not sign up they do not value customers at all.

Avatar for gareth
gareth

No Title

February 6, 2021

Signed up had the account verified and deposited. My account then got locked and live help said I need to send iD for more verification which I did. Account stayed locked and havnt received my deposit back. It’s a scam 100%. Please steer clear of this site

Avatar for Hayley
Hayley

No Title

February 6, 2021

DO NOT JOIN.

Signed up and when time came to redeem bonus points they wanted more ID verification. Never had any trouble wit other sites

Avatar for Gabriel
Gabriel

Casino Cruise Introduction

Having been really excited to finally have found a new casino, I was anticipated to what Casino Cruise had to offer. With it being a new casino, I was expected great things and also the opportunity to pick an incredible welcome bonus, that is now always offered these days, due to the competitive nature of the current casino industry. However, overall, it resulted in a fairly underwhelming experience, so I thought I would share this with you, in case you are also looking to join this casino for your entertainment.

Promotions

The opening deposit offered a welcome bonus of 100% up to a maximum of £100 and 200 free spins. The 100% is an okay offer but only up to £100 is rather annoying and does not match so many other platforms that I have used recently. Also, in the fine print re the free spins, you are given 20 upon deposit and the others are then staggered over the next nine days. Rather interesting approach, as they try to keep you playing over an extended period, with the potential to lose more money. I think the spins should have been given right away, so this was rather off-putting moving forward. On top of this, there also did not appear to be much going on with extra bonuses and promotions, which you normally get for continued play. Much better alternatives elsewhere, in this department.

Casino Cruise Payments

The payments process as usual was an easy one, when it came to the depositing but then upon withdrawal, you are left to wait nearly a week for it to finally return back to your account. Rather frustrating but more than expected these days. One positive, however, was the extensive payment offerings the site gave, you could deposit using so many different options. This included the likes of Neteller, Skrill, Visa, Mastercard, giropay and so many more.

Game Selection

The game selection also looked pretty good from the offing and also included live casino options, which is always a plus. However, when it came to the actual game variates, this was a different story. They seemed to just include the same generic games that I now see on virtually every casino these days. Outdated and boring, without the new technology and advanced graphics that I would really hope for. This was disappointing overall but to be fair to them, there was still a lot to choose from.

Casino Cruise Support

The support was also another negative to take away. You could either contact them via phone or email, so there was no potential for a live chat and to be seen right away. I tried emailing through but was left to wait days on end for a reply, so this was off putting. On top of this, you had to wait in a lengthy queue over the phone, adding insult to injury.

Find the best Cruise Casino sister sites reviews here:

  1. Casino planet
  2. Casigo
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  4. Race Casino 
  5. Fun Casino
  6. All British Casino
  7. Win British Casino
  8. Yako Casino is the most popular Cruise Casino sister site amongst UK players
  9. Genesis Casino
  10. Casinolab
  11. Casoola Casino is a new Cruise Casino sister site
  12. Mr. Q Casino 
  13. Captain Spins offers the best promotions amongst the Cruise Casino sister sites

Highest Rated Cruise Casino sister sites for UK players:

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Cruise Casino Sister Sites Conclusion

To summarise, there are without a doubt, so many better options to choose from online. These provide better promotions and an altogether better service, so I would advise trying others over this one.

Ups & Downs


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